Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Education | Content | Advertising | Brand + merch
Comms + journalism | Shenanigans
Led the creation of onboarding and in-product education materials for the world’s most-loved (literally, check the NPS scores) accounting software.
A product showcase for new Xero subscribers [watch rate 97%, completion rate 88%], encouraging them into the onboarding flow. (I scripted and directed this one.)
An explainer about how to use the chart of accounts in Xero. Only an excerpt, though. You don’t have enough popcorn for the whole workflow. (I scripted, shot and edited this one.)
Led editorial delivery for Xero’s digital discovery programme, winning 2M site sessions per year and 120K leads per year.
Delivered insightful and tax-compliant content in six major global markets, including:

Authored marquee papers and reports, often built on original quantitative research that I commissioned.
Adept at summarising technical or sensitive projects. I wrote this one, coordinated the photography, and directed design.
Spent 5 years as a Senior Copywriter (and ACD) for a US ad agency in the life sciences industry. Check out some ads on medicine, life sciences, and spectroscopy. You’ll immediately feel smarter.
Besides product advertising, I’ve worked on high-level brand architecture, too – including taglines, brand campaigns, product names…and beer coasters.
Have worked in proactive and reactive comms, and occasionally moonlight as a freelance journalist. I generally deal with complex topics like medicine, energy and…of course…rugby.
Launched in 2010, my website (and merch) helped kiwis fret effectively about a possible rugby world cup implosion on home soil. I disestablished the site after the All Blacks blew up the whole concept by winning. The website was covered by BBC (UK), News 24 (South Africa), Sydney Morning Herald, Radio NZ, New Zealand Herald, and more.
In 2007, a team of two went on an intrepid cultural adventure (aka a round-the-world cup crawl). We picked up a couple of sponsors to help pay for it, ran a blog, and generated coverage in the USA, Ireland, South Africa, China, and Australia. I was one of those adventurists.

